|Due to the amount of orders we are processing, it may take up to an hour for the details to hit your inbox. If you haven't received it after that time, you can reach out to us at firstname.lastname@example.org and we would be happy to help!
Before emailing support we recommend the following steps:
- Check your spam folder in case the email ended up in the wrong folder
- Reset your password by going to ebenpaganmembers.com, click on login.
You will be redirected to the login page, simply click on 'forgot password'
an email will be sent to the email address you placed the order with."