I didn't get my Zoom link for the Virtual Coach live class.
-Did your monthly payment decline? If so, the system removes you from the live class reminder list. Please check to see if your payment was processed. When a Payment declines the system sends out an email notification letting you know.
-Are the emails landing in your spam folder? It is possible that our emails are landing in your spam or promotional folder. You can do a search using the email address help@ebenpagan.com.
-Did you unsubscribe from our mailing list? If so, email help@ebenpagan.com to request to be added back to the mailing list. If you unsubscribe from our mailing list the live class reminders won’t be sent.
-Another possible reason you are not receiving the live class reminders your emails could be bouncing back. Email help@ebenpagan.com for assistance.
Where do I find the Zoom links to attend my live classes?
Know where to find the class Zoom links: You will need to use the Zoom link that corresponds to the current day. Zoom links are emailed 1 hour prior to class start time, if you don’t receive the Zoom link you can grab the link from the VC membership site underneath the calendar. Schedule & Zoom Links are located here:
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