Kim
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Activity overview
Latest activity by Kim-
Kim created an article,
I need to speak with someone. What is the contact phone number?
The best way to reach customer support is to send us a direct email. Our support email addresses are help@ebenpagan.com, support@ebenpagan.com or hello@virtualcoach.com. You can also schedule a Zoo...
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Kim created an article,
Can I promote my product in the Virtual Coach Student Facebook group?
No, we don’t allow self-promotions in our student Facebook group and self-promoting is also not allowed in the coaching gyms. Email help@ebenpagan.com if you have further questions.
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Kim created an article,
Why was I removed from the Student Virtual Coach FB group?
If you were removed from the student Facebook group it is possible you were posting self-promotions which are not allowed. See the group rules for more information.
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Kim created an article,
I am past my 14-day refund period and haven’t attended the live classes can I get a refund?
The 14-day refund period ends on day 14 of placing the order. We do offer a 90-day guarantee that comes with conditions that are required to be meet before being eligible for a refund. Our 90-Da...
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Kim created an article,
Where can I view my payment invoices?
You can view all of your invoices from the account page on the membership site. All invoices are sent to you via email when a payment is made and the emails are sent from help@ebenpagan.com or supp...
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Kim created an article,
I signed up for Virtual Coach using the payment plan. Can I pay my balance in full to get the discounted rate?
If you signed up for Virtual Coach using a payment plan and want to pay in full for the course to get the discounted rate the remaining balance is due within 30-days of placing the order. Email he...
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Kim created an article,
How much is Eben's Opportunity Book?
Eben offers the Opportunity book for free, go here: https://freeopportunitybook.com/ You will be required to pay for shipping and handling. Shipping and handling is $6.97 if being shipped within th...
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Kim created an article,
How can I get Eben's Opportunity Book?
To order Eben's Opportunity Book, go here: https://freeopportunitybook.com/
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Kim created an article,
When are the STARTUP Club Live Calls / Office Hours?
The STARTUP Club has a live call once a week on Tuesdays at 2:00 pm Eastern/10 am Pacific Time. You can find the schedule in the STARTUP Club membership site, go here: https://members.ebenpagantra...
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Kim created an article,
How do I contact Reinvent Customer Support?
Reinvent support is not handled by our team, you can email Reinvent support at hello@reinvent.co.